1 Year Warranty

We stand by the craftsmanship of our finely crafted 18k Gold Necklace Pendants. We offer a full warranty for 1 year from the date of delivery. This warranty covers tarnishing, fading, or changing colors of the Pendant. Please contact support@letterice.com if your pendant needs to be replaced. This warranty is for a replacement pendant should any of the above issues occur. Refunds are not offered as a part of this warranty. A picture of the pendant must be provided in an email to process your claim and the damaged pendant must be returned to Letterice. Terms of this warranty are non-negotiable.